Skip to content

Cart

Your cart is empty

FREQUENTLY ASKED QUESTIONS

Got Questions?

We're Here to Help

Below are some of our most Frequently Asked Questions (FAQs). If your question isn’t answered here, or if you need further assistance, please contact us at info@urbanrituelle.com.au or call (02) 9531 1244 during our business hours: Monday – Thursday, 9am – 5pm, Friday 9am – 3pm AEST.

Click & Collect

We’re excited to offer our convenient Click & Collect’ service! Simply place your order online, and collect it from our Caringbah boutique Monday to Thursday 9am - 5pm, or Friday, 9am - 3pm. For a smooth and efficient experience, please wait for your confirmation email before heading to our store.

Boutique

Extended October Xmas Warehouse Sale Hours:

Thursday 17th 9am-5pm / Friday 18th 9am-5pm / Saturday 19th 10am-4pm / Sunday 20th 10am-3pm

Visit the Urban Rituelle boutique to experience the full collection of our bath, body & home fragrance products in one delightful retail space. Located just 25 minutes south of Sydney CBD, our boutique offers a truly unique shopping experience for those looking for genuinely beautiful products & unrivalled customer service. Our boutique is open Monday to Thursday, 9am - 5pm Friday 9am - 3pm. Upon arrival, please buzz the intercom for access.

FAQs

ORDERING ONLINE

PAYMENT

INTERNATIONAL CUSTOMERS PLEASE NOTE*

We’re very sorry, but at this current time, we are unable to ship to addresses outside of Australia. Thank you for your understanding!